Business Strategies to Win & Retain Customers during & Post COVID-19

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• Changing Business Strategies: Innovative strategies taken by the organizations to offset the Covid-19 impact and win customers.
• Crisis Management: Proactive plan for CXOs to adjust and adapt how they lead their teams, speak to their customers and manage their brands.
• What Really Matters: An insight on how few organizations fared better than their peers owing to their out-of-the-box strategies? What are the steps they took to cushion their profitability? How they leveraged technology to be a savior?

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Panelists :
Charulata Ravi Kumar, MD, Accenture,
Chulanga Perera, CIO, Daimler India Commercial Vehicles
Swamy Sriperumbudur, COO/CIO - Infomerica
Moderator:
Kanishk Gaur: Director, Advisory Services, Africa, India & Middle East, EY
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