Retail’s Path Forward The Need to Intensify Digital and Build Greater Resilience

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The COVID-19 pandemic has intensified the challenges omnichannel retailers face and put the spotlight on the growing importance of greater supply chain resilience. As ecommerce has shifted overnight from being around 20% of retail revenues to nearly 100%, many retailers have been forced to double down on their digital presence.

As retailers scramble to survive and consider ways to address a post-COVID world, having a more resilient supply chain has become a business necessity. The path forward for retail requires the development of additional virtual capacity by tapping into their trading partners networks for stock, that is located nearer to the consumer. How can retailers return to growth in a leaner more agile way without jeopardizing cost and service?

Join Philip Hall, Managing Director, Europe at CommerceHub for an insightful discussion about how retailers can strengthen their supply chain and strategically plan for the long term in this ‘new normal.’
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