Abstract

The delivery of security appears increasingly dominated by technology-focused solutions derived from technology-centred thinking. While there is debate on the relevant merits of 'soft' and 'hard' security approaches, the truth is that, depending on the context, delivering everyday security — for example, through effective policing — requires both. Tension exists between a need for humanised, community-oriented and collaborative approaches to constructing security and the top-down, increasingly technology-driven desire to 'militarise' policing.


Davey and Wootton share insights gained over the last two decades in using a human-centred design approach to tackling issues of security. Their EU-funded project Cutting Crime Impact (CCI) has developed new Tools to support police process and system improvements — from the training, briefing and management of police officers to the delivery of crime prevention advice. Davey and Wootton will discuss how a more human-centred approach has enabled a rethinking and reframing of problems previously described from a top-down perspective, so as to better meet the needs of end-users, be they police, policymakers or citizens.


Speakers


Professor Caroline Davey and Andrew Wootton are co-directors of the Design Against Crime Solution Centre — a unique design research partnership with Greater Manchester Police, the Landeskriminalamt Niedersachsen (DE) and DSP-groep b.v. (NL). For the past 20 years, Caroline and Andrew have led research into the use of evidence-based design to create human-centred product and service solutions to societal challenges. They are currently leading the €3m European Commission funded research programme Cutting Crime Impact (CCI). CCI is working with six law enforcement agencies across Europe — including the Dutch and Estonian national police forces, Lisbon Police, German police in Lower Saxony and Spanish police in Catalonia. Over a period of three years CCI will research and develop products / services that address high impact crime and security issues. The project will also embed human-centred product development capability within project partner organisations (www.cuttingcrimeimpact.eu). In collaboration with key stakeholders and industry partners, Caroline and Andrew led the research and product development work that resulted in ProtectED Community Interest Company (CIC)—a design-led social enterprise that seeks to improve the safety, security and wellbeing of university students by raising standards across the higher education sector (www.protect-ed.org). Caroline and Andrew have published widely on the use of human-centred design to address issues related to social responsibility, and were invited to author a volume of Gower's seminal Socially Responsible Design series. Design Against Crime: A human-centred approach to safety and security outlines the development of Design Against Crime in the UK, and its wider impact on design research, practice and policy across Europe.


https://www.praeventionstag.de/nano.cms/webinare-uebersicht