Predictions & Big Bets on a Post COVID World | Howard Lerman in Conversation With Scott Galloway

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They say hindsight is 2020, but after the year we’ve just had no one really wants to look back. People are eager to move forward and return to normal, but the reality is that version of normal has left the building for good. Our world has never been more remote -- and more digital.

In fact, if 2020 taught us anything it’s that things can turn “digital only” on a dime.
So if a company -- not to mention an entire industry -- is just thinking about a modern, comprehensive digital transformation in 2021 for their prospects, customers, and employees, they’re way too late. COVID will be behind us someday soon, but being “digital best” is the only way forward.

Join Howard Lerman, Founder and CEO of Yext, and Scott Galloway, NYU Business School professor, New York Times bestselling author of Post Corona, and Pivot and The Prof G Show podcast host, to hear their thoughts on how different industries have not only adapted to, but thrived in the digital transformation brought on by the global pandemic. In the first Yext Talk of the new year, they’ll discuss the future of work and how companies need to use digital technologies, like search, to deliver best-in-class experiences to customers and employees alike -- and share their bold perspectives on which industries are ripe for a digital best disruption in 2021.

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

Yext’s mission is to help businesses and organizations around the world deliver official answers everywhere people search. Yext has been named a Best Place to Work by Fortune and Great Place to Work®, as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Amsterdam, Berlin, Chicago, Dallas, Geneva, London, Miami, Milan, Paris, San Francisco, Shanghai, Tokyo, and the Washington, D.C. area—and work-from-home offices all around the world.
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