Shopping Centre Beyond COVID Program - Webinar Series 1
Date: April 15, 2020 l 11:00 AM GST

Topic 1: Safety First
► Preparing to reopen - Top 1 – 10 must do check-list sequence for reopening.
► Managing standards to prevent spreading of more imported Covid cases.
► Controlling asymptomatic infection cases at the entry points to the shopping centres.
► Maintenance Regime for shopping centres and retailers.
► Sanitation Regime – new highest levels of hygiene.
► Social Distancing – how to enforce these measures – reduce customer count, traffic control, parking, signage and floor reminders.
► Challenges for Mall staff, management, security, maintenance, cleaners.
► Senior Management leadership – what is expected, when and why.
► Communication with Shop owners and managers – who is responsible for these communications and how often.
► Gaining your customers confidence – consistent message over a long period generating positive word of mouth support for each centre.
► Using Social Media and Website to promote your message. Best ways to communicate with authority.

Topic 2: Report from Saudi Arabia
► What is the current status of the retail industry across the country?
► Challenges for retailers specific to Saudi.
► Challenges for developers, shopping centre owners and management beyond the financial impact in Saudi.
► Examples of cooperation between retailers and mall owners – current updates.
► Predictions on opening and business returning to new normal.
► E-commerce penetration – what is the state of e-commerce in Saudi since the lock down?
►What will the effects of the pandemic mean for the new Saudi Cinema business? How to manage these new businesses and next steps.
►Status of Saudi Tourism initiatives – visas on arrival and other impacts.

Topic 3: Retailer / Developer Health Check
► Why it is important to have a meaningful dialogue between the Landlord and retailers?
► Which concepts may need financial assistance and why?
► Understanding the retailers’ economics during a crisis.
► Back to basics and retailers health check
► Why certain retail concepts cannot ‘hang on’ during long closures
► How to prepare for the post COVID period to help your retailers, restaurateurs and service and entertainment providers survive
► How to get ‘buy in’ from senior management, owners and lenders
► Status of Saudi Tourism initiatives – visas on arrival and other impacts.

Additional Resources: https://mecsc.olasoft.com/site/education/webinars
Online Forum: https://groups.google.com/d/forum/mecsc-covid

Produced by: The Video On Demand - Retail Channel by MECS+R

Other Platform: The Voice On Demand - Retail Podcast by MECS+R
Apple Podcast: http://bit.ly/VODapple
Spotify: http://bit.ly/VODspot
Stitcher: http://bit.ly/VODstitch
Soundcloud: http://bit.ly/VODsound

About MECSC (MECS+R)
The Middle East Council of Shopping Centres & Retailers (MECS+R) exists to provide our members with the highest quality of content rich, flawlessly executed and promoted networking, education and conferencing events for the Shopping Centre and Retail Industry. These events serve the specific needs of our members in each country in the MENA region.

Our channels of communication includes:
- The Retail People Magazine
- The MECS+R Directory
- The monthly What's Up Retail Newsletters
- The Voice On Demand Retail Podcast
- The Video On Demand Retail
- Spring Board Networking Events
- Retail Congress Conference, Networking, Dealmaking and Awards
- Online Membership Database
- Online Shopping Centres Directory
- Online Retailers Directory
- Online Service Providers Directory

We reach out to our membership of retail industry professionals monthly, quarterly and annually keeping them informed, abreast of the latest information and connected to the retail industry regionally and globally.

Visit https://www.mecsc.org for more details
Email [email protected] for any inquiries