State of Small Business in SA

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Ina panel discussion moderated by Kudakwashe Mazhetese the Head of Growth at Helplink Africa, we get a deep dive into the status of the Freelancing, Spa & Wellness industries as the second wave of Covid-19 hit South Africa late 2020 to early 2021.

Jacoline Wentzel the Executive Chair of Spa & Wellness Association of Africa (SWAA) & Lesiba Tshehla the Vice-Chair & Governance at South Africa's Freelancers Association (SAFREA) both share the state of small businesses within their industries and the challenges they have been facing.

In summary, most of their challenges include:
1. Financial inclusion of professional services SME’s
2. Establishing and maintaining functional business processes for growth
3. Retaining customers and lead generation using digital touchpoints in customer experience

Watch the video to gain more insights.
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